-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Re: My Battery test logs result, what does it mean ?

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
10-27-2019 12:48 PM
Product: HP Pavilion Notebook serial no: 5CD62577T3
Operating System: Microsoft Windows 10 (64-bit)
CeementBatteryCheckResult: 12 DevicesSupported: 1 DeviceCount: 1 Primary_ACPowerOn: True Primary_ACAdapterOk: True Primary_TestresultString: CALIBRATE Primary_DesignCapacity: 5350mAh Primary_FullChargeCapacity: 4832mAh Primary_RemainingCapacity: 1368mAh Primary_MaxError: 53 Primary_CycleCount: 547 Primary_Temperature: 38deg C Primary_Voltage: 8710mV Primary_Current: 2560mA Primary_DesignVoltage: 7700mV Primary_Status: 128 Primary_CellVoltage1: 4344mV Primary_CellVoltage2: 4366mV Primary_CellVoltage3: 0mV Primary_CellVoltage4: 0mV Primary_SerialNumber: 05143 03/14/2016 Primary_ManufacturerName: 313-42-31 Primary_BatteryCTNumber: 6FRQLN2GW19BUF Primary_Warranty: 3 Primary_CalibrationType: 1 Primary_ChargeControl: Supported Primary_TempCharge: True Primary_ChargeTest: True Primary_ChargeCapacity: 90 Primary_TempAlarm: False Primary_DeepDischarge: False Primary_FullCharge: False Primary_FullChargeStatus: False Primary_BatteryCharge: True Primary_DesignCycleCount: 1000
2 REPLIES 2
10-27-2019 02:55 PM
Very hard to read something from your post but as you can see
(a) The battery is more than 3 years old (Primary_SerialNumber: 05143 03/14/201)
(b) It can only hold 90% of its capacity (Primary_ChargeCapacity: 90)
(c) It can't keep full charge ( False Primary_FullChargeStatus: False)
(d) Its charging cycle 1000 (Primary_DesignCycleCount: 1000)
(e) Already charged 547 times (Primary_CycleCount: 547).
Well, it is not 100% but still ok to run.
Regards.
BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.


***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for?
Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.