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‎03-05-2024 12:51 PM

HP Recommended
Product: hp envy 15-j028tx

I installed a drive into my laptop and now the fingerprint sensor is no longer found nor actve. I have checked device manager and the sensor is now gone. Validity Sensor is the fingerprint sensor name.

Category:
1 REPLY 1

‎03-05-2024 01:14 PM

HP Recommended

Did you install the driver?

 

Validity Fingerprint Sensor Driver

 

4.5.228.0

 

https://ftp.hp.com/pub/softpaq/sp63001-63500/sp63418.exe 

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