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‎12-01-2019 04:38 PM

HP Recommended
Product: Hp all in one 23-r110 model
Operating System: Microsoft Windows 10 (32-bit)

After my pc was dropped and I tried to turned on but it says there no hardware or check the cables, can you please let me know if the cover did not fix good because there is a broken corner,  can it affect the hardware connection? Thanks 

1 REPLY 1

‎12-04-2019 12:55 PM

HP Recommended

@Jacqui26

Thank you for posting on the HP Support Community.

 

This sounds like hardware related issue with the HP All in one computer, due to the impact the system board might got damaged. 

I would request you to reach out to our Support and our Support Engineers should be able to check the available service options in order to diagnose the computer physically. 

 

HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/​​​​​​​


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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