My HP Laptop is overheating :/

[burak_lol]

I just bought my laptop from hepsiburada.com Turkey.

The laptop was working perfectly and there was no overheat or anything.

I tried to test the notebook at games or programs etc.

When i open a game no heat for 5 min. but when it overheats CPUs ghz goes doown to the 0,20s so my game starts crashing ,twitching etc.

i downloaded hp coolsense and im waiting it to do something.

even if i open Opera GX fan starts working like my neighbour turned on a electric vacuum

thats the problem i hope you can find a solution

[The_Fossette · Accepted solution]

@burak_lol

I reviewed your post and I understand that the computer is overheating.

Don’t worry, I assure you I will try my best to get this sorted.

I recommend you update the BIOS and the graphics driver from the below link and check whether the issue is resolved.

BIOS: https://ftp.hp.com/pub/softpaq/sp107501-108000/sp107533.exe

Intel:  https://ftp.hp.com/pub/softpaq/sp105001-105500/sp105500.exe

Nvidia: https://ftp.hp.com/pub/softpaq/sp105501-106000/sp105501.exe

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

Stay Home – Stay Safe

[burak_lol]

Thanks for feedback and support.

I downloaded updates.

They downloaded perfectly!

I will inform you soon

Im glad to be in HP Community! 😄

[burak_lol]

I downloaded and installed the BIOS update and others perfectly as i said.

It seems to be working on normal use but still overheats a lot in programs,games etc.

I really hope to find a solution

Thanks 😄

[Echo_Lake]

@burak_lol

Thank you for posting back.

Since you have already tried most of the troubleshooting steps to resolve this issue,

As we have limited support boundaries in the support community as of now. I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/

Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.