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Guidelines
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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended

I cant turn on my laptop. The put a new charging cable, still not working. After plugging in there is no charging light. I ordered a replacement battery and replaced a new battery still no charging light. Right after putting replacement battery i hear a click noise ever 3-4 seconds. Not sure whats going on.

Need help! My warranty is expired. My Laptop's SN # is [Personal Information Removed]

Product number:
8MM67UA
 
Please help.
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