-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- My HP Pavilion 15cc-132tx battery health in 70%. should I re...

Create an account on the HP Community to personalize your profile and ask a question
11-08-2021 08:20 AM - edited 11-09-2021 01:29 PM
Hello,
My hp laptop battery health is 70 percent. I am shocked because I rarely used my laptop on battery because I have been using my laptop mostly connected with charger then how it's capacity has degraded that much from 42Whr to 30Whr?
Moreover When my Battery reaches at 20-30%, It switches off my laptop. Is that normal or should it reach to 0% before switching off?
11-08-2021 10:31 AM
Yes. I would certainly replace it if it were mine.
Is it still in warranty? I suspect not, but do not know for sure.
When a notebook battery has reached the point to where it shuts the notebook down at an indicated 20-30% it is no longer reliable.
Actually letting a LiON battery reach 0% is a bad thing for a battery's longevity and service life.
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
11-08-2021 12:38 PM
Ah, no.
Just as I stated before, discharging it down to zero is a bad thing for a lithium Ion battery. Doing that can permanently damage the battery.
Back in the days of NiCads that would have been OK.
NiCad and LiON batteries have very different chemistry compositions and differing warnings and methods of charging and discharging.
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
11-09-2021 11:05 AM - edited 11-11-2021 08:30 AM
I think you misunderstood. I am sorry if I didn't make myself clear before. I was asking that, At what battery percentage, should a notebook to be turned off, should it be 0% or above than that in case of a good and reliable battery?
11-09-2021 11:18 AM - edited 11-09-2021 01:31 PM
Bro, I am also having one more problem with my notebook that Touchpad Scrolling Sensitivity becomes abnormally high in some Applications For Eg. "Microsoft Store" and "Microsoft Edge" and abnormally low in Apps like "Settings". I have tried updating drivers from Window optional driver update but issue still persists. It would be a great help, If you could help me in finding solutions for it.
Thanks.