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Hello guys,

 

We are now now approaching 4 months since I've open my case and there is still o resolution from your side.

I have called the customer service twice since my last message here and the case was escalated again to the support team but without any reply yet.

 

Please find below the pictures of my burnt battery as a reminder.

 

HP Lapop (6).jpegWhatsApp Image 2023-03-28 at 13.49.34.jpg 

 

Here are some links in case the pictures get deleted by mistake:

Picture-1 

Picture-2 

 

Thank you!

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