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‎07-21-2018 09:22 PM

HP Recommended
Product: HP Pavillion DV6
Operating System: Microsoft Windows 7 (64-bit)

Hi,

 

Battery  (MO06 - 671731-001)  for my HP Pavillion DV6 laptop stopped working. I was getting following message at system startup:

hp-laptop-battery-error.jpg

 

 

So, when I ran Startup test, I got test result as in this next screenshot:

hp-laptop-startuptest-failure20180707_162246.jpg

 

 

Where can I buy this new original HP battery in Singapore ? Kindly advise.

 

Please help.

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-21-2018 10:01 PM

HP Recommended

Hello @GaneshBSG,

 

This indicates a battery failure.

 

You posted battery part number 671731-001. Unfortunately, this is discontinued by HP and your only option is to rely on online resellers.

 

Take a look at this option:

 

https://www.storebattery.sg/671731-001-batteries-genuine-hp-671731-001-laptop-battery-in-singapore-p...

 

Best regards,

Eddy

I used to be an HP Expert. I no longer participate in this community.

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎07-21-2018 10:01 PM

HP Recommended

Hello @GaneshBSG,

 

This indicates a battery failure.

 

You posted battery part number 671731-001. Unfortunately, this is discontinued by HP and your only option is to rely on online resellers.

 

Take a look at this option:

 

https://www.storebattery.sg/671731-001-batteries-genuine-hp-671731-001-laptop-battery-in-singapore-p...

 

Best regards,

Eddy

I used to be an HP Expert. I no longer participate in this community.
Was this reply helpful? Yes No
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