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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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HP Recommended
My laptop battery completely discharged and now it's not charging. I plugged it in for 30 mins and charge remains at zero. I ran the battery check and the results are as in the picture.
Is there a way to repair it? Any driver to recalibrate? Maybe replace the faulty cell by another one from a spare battery?
Please advise. Thank you. I'm prepping for an interview and there's a lockdown here and not much options at hand.
HP Recommended
There are people who rebuild batteries, but you need to have a supply of cells, and some pretty strong soldering skills. Can you get incoming mail delivery? Certainly we can locate a battery for you to buy.
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