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- My HP Spectra 360 is not tuning on, LED light on power butto...

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03-24-2020
05:23 PM
- last edited on
03-24-2020
05:49 PM
by
Ozzie-P
My Spectra X360 which is just passed warranty is not turning on suddenly and light on power button keeps blinking.
Of Course, I did power reset by 30 sec holding without power plug...... nothing works.
03-24-2020 06:17 PM
Hi,
From all I know, power button light blinking means your laptop's battery is too low for the laptop to boot. Does this issue still exist when plugged in?
If you haven't already I would leave it to charge for couple hours and then see if it boots. Also make sure the laptop light indicates that is is charging. If your charger is broken you may have ran out of power and so unable to run the laptop. I hope this helps.
03-24-2020 11:11 PM - edited 03-24-2020 11:13 PM
Thank.
With charger plug-in, it won't turn on.
1) when i plug-in to usb-c port, white led light(charging indicator near usb-c) is blinking while led light on power button is blinking
2) I plug-in power to usb-c port, white led light(charging indicator near usb-c) is steady on, when I completely turn off (no led light on power button)
What is going with my laptop.....
03-24-2020 11:40 PM
I'm no expert but I'm pretty certain your laptop can only charge from one of the two usb type c ports. I'm guessing the one that gives you a steady light is the one capable of charging. Do you hear fan noise when pressing power button? If so there is most likely something wrong with your LCD; which In that case you can try to connect to external monitor / TV with cable to see if you can see your screen.
Other than that I can't see why your laptop wouldn't turn on. Could be an internal failure or (less likely) a broken power button.
Also I'd recommend contacting a technician directly if they don't answer you here. It sucks to have your laptop die on you right after warranty but I hope it's a simple resolvable issue.
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