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‎02-12-2022 12:40 AM - last edited on ‎02-14-2022 04:40 AM by Retired

HP Recommended
Operating System: Chrome OS

Hi. So i bought an HO chromebook and it came with the HP Wireless Rechargeable USI pen. I believe it is supposed to recharge when it attaches to my chromebook. I didnt know that so i was using the pen a lot. Now it does not react to my screen, my touch screen works but the pen does not work on it. i have tried leaving it attached to my chromebook but everytime i test it it doesnt work. Is there a way to tell when its been charged? 

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7 people had the same question
1 REPLY 1

‎02-15-2022 07:18 AM

HP Recommended

@Kaylamcb

 

Welcome to the HP Support Community! I'd like to help!

 

I see you are experiencing issues with the HP Wireless Rechargable USI Pen is not working correctly.  

 

I have a few recommendations 

  • Check with new Lithium ion batteries if it works. 
  • Try with alternate Chromebook and check if it works.
  • Click on this link for HP Wireless Rechargeable USI Pen Manuals

Hope this helps! Keep me posted. 

 

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