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‎04-17-2024 03:24 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

My HP Zbook laptop power adapter is plugged in but the battery indicator in the tray does not show battery charging. Just shows a constant 9% remaining with an exclamation point. I have also replaced the battery. I have also measured the output of the adapter and it reads the proper voltage.

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1 REPLY 1

‎04-21-2024 10:29 AM - edited ‎04-21-2024 10:30 AM

HP Recommended

Does the battery charge if the laptop is turned off?

 

Measuring the voltage of the power adapter is not a valid test of the adapter.

 

A power adapter can appear to work, but fail as soon as there is a load.


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