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‎07-18-2025 04:32 PM

HP Recommended
Product: 14-dy0xxx
Operating System: Microsoft Windows 11

I want to charge my laptop with a USB C charging brick from UGREEN, but I dont know why, everytime I connect the charger i doesnt work. I have try this charger in different devices and it worked fine. the only way that I get it to work on my hp laptop is by connecting a Hub to the USB C port, and connecting the charger to the HUB.  

 

Just to be really especific, is not an issue with the charger or the cable, is a restriction that the laptop is embracing

 

1 REPLY 1

‎07-18-2025 05:29 PM

HP Recommended

@JuanAv 

 

What is the wattage rating of your UGREEN ?  Your machine has

 

         1   USB 3.2 Gen 2 Type-C (supports power delivery 3.0, data transfer, Display Port 1.4, HDMI 2.0 out, HP Sleep & Charge) port and uses 65W charger. You should be able to charge your machine using USB-C chargers with wattage rating 65W or more.

 

Regards.

BH
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