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‎01-31-2020 02:39 AM

HP Recommended
Product: Hp Probook 430 G5
Operating System: Microsoft Windows 10 (64-bit)

So recently my hp has been charging up to 99% and it doesn't go to 100 it doesn't say not charging it just says 99% available (plugged in) ive waited 3 hours and still no gain i also tried calibrating it. 

Is it a software problem?

Thanks

3 REPLIES 3

‎01-31-2020 03:04 AM

HP Recommended

Have you run the battery test?

 

I suggest that you boot into Windows and use the HP Support Assistant's battery check.


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



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‎01-31-2020 03:25 AM

HP Recommended

i recently ran a batter test on support assistant and it showed 83% battery health but there was no problems with the battery 

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‎01-31-2020 03:28 AM

HP Recommended

but it stays on 99 for a long time before it drops

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