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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- My I O P keys randomly stopped working

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01-01-2019 04:46 PM
My I O P keys just stopped working today. I ran the command prompt screen and they did not work there so from what I understand its a hardware issue. How can I fix this?
01-02-2019 02:41 PM
Thank you for joining HP Forums.
It's a pleasure assisting you in finding answers to your technical queries.
To provide you with an accurate solution, I'll need a few more details:
Did you try with an alternate keyboard?
If you are facing the same issue.
I have sent you a private message, for the service options that cannot be shared in a public post.
Can you please check your inbox on the forums page for the private message.
Have a great day!
Raj1788
I am an HP Employee