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Solved!

My Laptop DOWN KEY is pressing by itself!

HP Recommended
Pavilion 15 CC 130 tx
Microsoft Windows 10 (64-bit)

My Laptop DOWN KEY is pressing by itself! I tried reinstalling the keyboard drivers, hardware check by F2 but nothing seems to work. Please help me as soon as possible my whole research work is pending and needs urgent working. My mouse also stops working suddenly and only reactivates after pressing Esc button. The memory is showing occupied upto 6 GB out of total 8 GB available. I don't want to switch my device as my device contains many useful informations and developement and research related softwares.

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HP Support Agent
HP Support Agent
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HP Recommended

@Arka101 the button physically stuck? if not, did you check if the issue occurs on an external keyboard?

While you respond to that, here's what you need to do:

 

I recommend you attempt the below steps to identify the cause of the failure and resolve it accordingly:

  • Try changing the keyboard layout/language and check if it works: Click here for steps.
  • Clean the keyboard with compressed air (blow compressed air in the gaps between keys). This removes some lint and dust. 
  • Shut down the laptop, remove the battery and cable for a moment, press and hold the start button for 60 seconds
  • Replace the battery, restart the notebook,
  • if the issue persists, perform an interactive hardware test on the keyboard using the steps mentioned on this link: Click here (look under "Running Component Tests > Keyboard test").

P.S: Welcome to HP Community 😉

 

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us, 

have a good day, ahead.

Riddle_Decipher
I am an HP Employee

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