-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- My Laptop (EliteBook 840 G5) after Shutdown my USB is runnin...

Create an account on the HP Community to personalize your profile and ask a question
11-21-2023
02:46 AM
- last edited on
11-23-2023
09:58 AM
by
JessikaV
Hi Greetings all,
ISSUES: USB power is still on After Shutdown "HP EliteBook 840 G5" Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz 1.99 GHz,
Serial Number: [Personal Information Removed]
I can't fix this problem ☹️
I'm trying to stop this problem in many ways, but Despite my efforts, I haven't been able to stop this problem.
1). Device manager> battery>ACPI option right click uninstall
2). Device manager>USB root Hub> Properties > Power Management > 🔲 Allow the computer to turn off the device to save power is Unchecked.
3. control panel> power option> choose what the power button do> Change setting that are currently unavailable > 🔲Turn on fast startup is Unchecked.
4.) Run CMD as admin and type powercfg -h off
5). Restart >F10> BIOS>Power Managements >Boot Option> 🔲USB storage Boot Unchecked
6). Restart >F10> BIOS>Power Managements >System Option> 🔲 USB Type C-Connector system softwear (UCSI), and wake on USB option Unchecked
7). Restart >F10> BIOS> Advance> Port option> 🔲 Unchecked Left, Right, Docking, Legacy port Charging, Thunderbolt type c-port
All USB Port option Unchecked 🔲 also the same result
Is there anything else I can do, but It was nothing, it's a pleasure to try to help you 😃Setup BIOS also nothing stop
After shutdown USB power on