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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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HP Recommended
HP Recommended
"window is not opening." Do you mean to say that your laptop will not boot to Windows when the power switch is pressed?
That could mean a few different things.
#1 CPU fan failure -
re-seat the fan power connector and then try powering on and booting into Windows
If re-seating the connector has no effect, then replace the fan with a new one.
Maintenance & Service guide for your notebook model series (with illustrated parts list)
http://h10032.www1.hp.com/ctg/Manual/c06146800.pdf
replacement fan (page 18, chapter 3, item 13)
For use in models with Intel Core processors and integrated UMA graphics L23191-001
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