My Laptop doesnt turn on

[MuratCan77]

Hello . My laptop won't turn on. The last time I used it the screen and keyboard started flashing. When I saw this, I disconnected the adapter and USB connections. I turned off the laptop by holding down the power button. When I tried to turn it on later, it did not turn on. When I plug in the adapter, I can see the orange light, but when I press the power button, nothing happens. I don't know what to do. I need your help.

[zoey7886]

@MuratCan77, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding no boot issue! 

We're thrilled to have the opportunity to assist you and provide a solution.  

This issue could be related to a power failure, motherboard issue, or static charge buildup. Here are some troubleshooting steps you can try:

Perform a Hard Reset

1. Disconnect the power adapter and remove all external peripherals (USB drives, external monitors, etc.).
2. Press and hold the power button for 30-60 seconds to drain any residual power.
3. Plug the adapter back in and try turning on the laptop.

Check for Power and Battery Issues

1. Ensure the power adapter is working by testing it with another compatible HP laptop (if available).
2. If possible, remove the battery (if it's removable) and try turning on the laptop with only the power adapter.

Inspect LED and Charging Indicators

• Since the orange light appears when plugging in the adapter, it indicates charging, but if there are no other LED lights when pressing the power button, it could mean a deeper hardware issue.
• If the Caps Lock key blinks or there are beep codes, note the pattern, as it indicates hardware failures.

Try a Different Power Source

• Plug the adapter into a different wall outlet.
• If using a surge protector or power strip, bypass it and connect directly to the wall socket.

Check for Display Issues

• Try shining a flashlight on the screen while pressing the power button—if you see a faint image, the display might be faulty.
• Connect the laptop to an external monitor via HDMI to check if there's an output.

Attempt BIOS Recovery (If Possible)

1. Turn off the laptop.
2. Press and hold Windows + B (or Windows + V on some models), then press the power button for 2-3 seconds and release it while still holding the keys.
3. If the BIOS recovery screen appears, follow the instructions to recover the BIOS.  

Let me know how it goes!

Take care, and have an amazing day!  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

Regards,