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‎04-07-2025 12:47 AM

HP Recommended
Product: HP Pavilion Laptop PC 14-dv1000 (464V0AV)

Hi Team, my laptop left side CTRL & SHIFT button keycaps are broken. But my keyboard working perfectly, just the keys broken. How to get the keycaps alone, is there any links to purchase online or any other way.
key.jpg 

1 REPLY 1

‎04-08-2025 09:49 AM

HP Recommended

@supkaruserdev, Welcome to the HP Support Community!  

  

Thanks for reaching out about your query regarding your keyboard issue! 

We're thrilled to have the opportunity to assist you and provide a solution.  

  

It seems like you're facing an issue with broken keycaps on your laptop keyboard. Unfortunately, HP don't sell individual keycaps, so it’s not typically possible to purchase them separately. Instead, the standard solution is to replace the entire keyboard assembly.  

 

Let me know if you need more help!

  

Take care, and have an amazing day!  

  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

  

Regards, 

 

ZOEY7886
I am an HP Employee

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