My Laptop started lagging in games after upgrading my ram and storage

[Wadzi3]

so i had 8 gb of ddr4 3200 mhz of ram on my hp 15 dw3xxx and upgraded it to 16 as well as switch my hard drive to a 512 gigs sata ssd added to my 128 gigs nvme that came loaded in it. I also repasted thermal past on the CPU and GPU (I5-1135G7 and MX350 respectively). Since then my laptop's performance dropped in many programs and games as davinci resolve where it took longer to render and valorant where i had a major drop of frames.

[Raj_05]

Hi @Wadzi3,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It sounds like you've made some significant hardware upgrades to your HP laptop, but unfortunately, you're experiencing performance issues afterward. Let's break down potential reasons for these problems.

• RAM Installation: Upgrading from 8GB to 16GB of RAM should generally improve performance, but make sure the new RAM stick is compatible with your laptop and properly seated. If it's not compatible or not seated correctly, it could lead to performance issues.
• Storage Configuration: Adding an SSD and keeping the NVMe drive should enhance overall system responsiveness, but improper configuration or issues with the SSD installation could lead to performance problems. Make sure both drives are properly recognized by your system and that you've installed the operating system on the SSD for faster boot times and application loading.
• Thermal Paste Application: Repasting the CPU and GPU can improve thermal performance, but if done incorrectly, it could lead to overheating issues or improper thermal dissipation, which can cause the CPU or GPU to throttle, resulting in decreased performance.
• Driver Updates: Ensure that all drivers, especially graphics drivers for the MX350 GPU, are up to date. Outdated drivers can cause compatibility issues and decreased performance in games and applications.
• System Optimization: After hardware upgrades, it's a good idea to optimize your system settings. Check for any background processes or software consuming resources unnecessarily. Also, ensure that your power settings are optimized for performance.
• Monitoring and Troubleshooting: Use monitoring tools to check the temperature of your CPU and GPU while under load. Excessive heat can indicate a problem with the thermal paste application or inadequate cooling. You can also use performance monitoring tools to identify any bottlenecks or abnormal resource usage.
• Compatibility Issues: Sometimes, hardware upgrades can introduce compatibility issues with certain software or components. Check for any known compatibility issues with the hardware you've installed and the software you're using, particularly in the case of gaming.
• Reinstallation: If none of the above steps resolve the issue, consider reinstalling the operating system from scratch. Sometimes, a fresh installation can help resolve software-related issues that may be causing performance problems.

By systematically checking these areas, you should be able to diagnose and hopefully resolve the performance issues you're experiencing with your HP laptop.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support