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- Re: My Nvme SSD speeds are slow. Is it about my laptop?

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05-06-2019 10:12 AM - edited 05-06-2019 10:13 AM
Hi Everyone,
I upgraded my laptop with Adata XPG SX8200 Pro 512GB M.2 PCIe 3500-2300MB/s Speed test is below. Write speed is acceptable but read speed is so slow. All drivers are updated. (include bios) What can be the reason. ?
05-07-2019 04:08 PM
Welcome to HP support community.
HP don't recommend using 3rd party applications to test the SSD speed, if you wish to test the hardware functionality,
I suggest using the HP Hardware diagnostic tool to test it.
Refer this HP document for the steps to run the test:- Click here
Let me know how it goes.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee
05-08-2019 12:04 PM
Update BIOS and chipset drivers using HP support assistant.
Refer this HP document for the steps to use HPSA:- Click here
I hope that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee
05-08-2019 07:07 PM
Enable Fast Start-Up on the system and check if it helps. To do this, follow the steps below.
1. Open Control Panel and go to Power Options.
2. Click/tap on the Choose what the power buttons do link on the left side.
3. Click/tap on the Change settings that are currently unavailable link at the top.
4. If prompted by UAC, then click/tap on Yes.
5. Ensure that Turn on Fast Startup is checked.
6. Restart the computer.
In Windows, search for Command Prompt. In the search results, right-click Command Prompt and select Run as administrator. Then click Yes.
In Command Prompt, type sfc /scannow. Make sure to include the space between sfc and the /.
Press Enter and wait while System File Checker scans for corrupted files.
When scanning is complete, the results are displayed on the screen.
If the file checker found and replaced any corrupted files, restart the computer and check the performance.
If the file checker did not find any corrupted files or found corrupted files but could not replace them, go to the next step.
If System File Checker finds corrupted files but cannot replace them, use the Deployment Image Servicing and Management (DISM) tool. DISM checks the corrupted files; then downloads and replaces the files using Windows Update.
In Windows, open a web browser.
NOTE:
You need to be connected to the Internet to use DISM.
In Windows, search for Command Prompt. In the search results, right-click Command Prompt and select Run as administrator. Then click Yes.
In Command Prompt, type dism.exe /Online /Cleanup-image /Restorehealth. Make sure to include the space before each / in the command line.
Press Enter and wait while DISM works. This might take several minutes.
If DISM finds corrupted files, it replaces them using Windows Update. If this occurs, after DISM is finished, restart your computer and see if the performance has improved.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee
05-09-2019 06:42 AM - edited 05-09-2019 04:20 PM
Thanks for all solution answers problem still same.this low speed may be caused by the motherboard's pci express version? ı coulndt find any information about my pc's pci express version.