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HP Recommended
HP Laptop 15-bs1xx
Microsoft Windows 10 (64-bit)

Hello,

I bought my HP Laptop 15-bs1xx 2 years ago and i wanted upgrade my RAM, change thermal paste and install new SSD.

For SSD upgrade i bought Kingston M2 NVMe A2000 250GB model.

For RAM Kingston KVR24S17S8/8 8GB 2400MHz DDR4 Non-ECC CL17 

But When i try to power up my PC it wont turning on. For a 1 sec power light lits and nothing happens.(No screen, no boot menu, no fan)

When i unplug my SSD it works fine. I tried plug SSD without new RAM but result is same, it isnt turning on.

WhatsApp Image 2021-01-22 at 20.41.03.jpegWhatsApp Image 2021-01-22 at 20.41.04.jpeg

 

Is it because motherboard supports only M2 SATA not NVMe? Or any driver, software related issue?

 

HP Laptop i5 8250U/Intel HD Graphics 620/AMD R5 M330/8GB RAM(Upgraded to 16GB)/1TB 5400RPM HDD/Windows 10

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi, @Ardakah 

 

Your notebook's M.2 slot only supports SATA M.2 SSD's not NVMe.

 

That's why the NVMe drive you installed isn't working.

 

See chapter 1 of the service manual at the link below for the supported drive types...SATA only.

 

HP 15 Laptop PC (Intel)HP 15g Laptop PCHP 15q Laptop PC Maintenance and Service Guide

View solution in original post

3 REPLIES 3
HP Recommended

Try adding ram 1st or ssd then see what happens, add one piece of new hardware at a time, you maybe able to narrow it down that way.

 

HP Recommended

I tried that way too but result is same. Not turning on.

HP Recommended

Hi, @Ardakah 

 

Your notebook's M.2 slot only supports SATA M.2 SSD's not NVMe.

 

That's why the NVMe drive you installed isn't working.

 

See chapter 1 of the service manual at the link below for the supported drive types...SATA only.

 

HP 15 Laptop PC (Intel)HP 15g Laptop PCHP 15q Laptop PC Maintenance and Service Guide

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