My Pavilion laptop will not charge beyond 29% It does not decrease or increase with the charger in.

[HDDaniels]

The battery will not charge beyond 29% when the charger is plugged in.  In use, the 29% does not drop or increase with the charger plugged in.

[Max3Aj · Accepted solution]

@HDDaniels, Hello and welcome to the HP Support Community!

Thanks for posting your question. I'm here to help you get things back on track.

I understand your Pavilion laptop battery is stuck at 29% and won’t charge further, even with the charger plugged in. Let’s walk through some steps to help resolve this issue.

Perform a Battery Reset (Battery Calibration)

Sometimes the battery's charge controller needs recalibration.

1. Shut down the laptop.
2. Unplug the charger.
3. Press and hold the power button for 15 seconds to drain residual power.
4. Plug in the charger and turn on the laptop.
5. Let the battery charge uninterrupted for a few hours and check if the percentage increases.

Run HP Hardware Diagnostics for Battery

HP provides a built-in tool to check battery health.

1. Turn off the laptop.
2. Turn it back on and immediately press Esc repeatedly, then press F2 to open HP PC Hardware Diagnostics.
3. Select Component Tests > Power > Battery.
4. Run the test and note the results, especially the battery status and primary battery condition.

You can also run the battery check from within Windows using HP Support Assistant:

• Download or open it from here: HP Support Assistant | HP® Support

Update BIOS and Battery Drivers

Outdated firmware or drivers can cause charging issues.

1. Go to HP Software and Driver Downloads.
2. Enter your Pavilion laptop model number.
3. Download and install the latest:
   • BIOS update
   • Chipset drivers
   • Battery or power management drivers

Check Battery Settings in Windows

1. Go to Settings > System > Power & battery > Battery usage.
2. Check if Battery Saver is enabled, if so, disable it temporarily.
3. Also, check for any charging thresholds set by HP Power Manager or third-party apps.

Try a Different Charger or Battery (if removable)

If possible, test with another compatible HP charger or battery to rule out hardware issues.

I hope the information shared has been useful and resolves your concern.

Wishing you a smooth and hassle-free experience ahead!

If this solution helped, please click “Accepted Solution” so others can benefit too. Don’t forget to hit the “Yes” button if you found this helpful!

Warm regards,

Max3Aj

HP Support