My Product has thunderbolt sign on USB-C port but specification on HP Site shows its a USB-C

[hamid27]

I bought HP-OMEN 15-DC0012 almost a year ago. There's a thunderbolt sign on USB-Type C port but specification on HP site says its USB-C with 5 gbps transfer speed. whereas I also conformed by the sales guy who was representing HP. He confirmed it has thunderbolt 3. In fact I chose it after checking 2 3 other laptops. 

Now I am planning to buy OMEN Accelerator. and I am doubtful, will it work or no? Is there a way to verify it ?

[The_Fossette]

@hamid27,

Welcome to the HP Support Community!

I assure you I will try my best to get this sorted.

In order that I may provide you with an accurate solution, I will need the product number for your computer.

Follow the steps in the below article to find the product details.

https://support.hp.com/us-en/document/c03754824

Look forward to hearing from you and you have a great day!

Take care.

Cheers!

[hamid27]

Hi

The product number is 5ET13EA#ABV

Whereas there's also a sign on sign on Type-C port like thunderbolt sign. But it is without the arrow head. 

[hamid27]

[The_Fossette · Accepted solution]

@hamid27,

Thank you for the information.

I checked the specification of your computer and see that you computer doesn't have a thunderbolt port. The sign you see beside the USB C port is for sleep and charge and it is not the thunderbolt sign.

The thunderbolt sign looks like the below image.

I hope that answers your question.

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

[hamid27]

My luck..

Miss guidance by sales representative 😞

[The_Fossette]

@hamid27,

I am sorry to hear that you were misinformed.

If any other questions arise, please feel free to write back to me.

Cheers!

[hamid27]

thank you..! it was all I needed. 

[Echo_Lake]

@hamid27

Thank you for posting back. 

You're welcome! 

Please feel free to contact us here anytime you need any further assistance.

Have a great day!