My Recovery Media Partition was corrupted!

[BinyaminSheikh]

Hi HP,

I have accidentally used ransomware infected usb, they corrupted my all data and also recovery media partition disk so please give me a solution where i can download recovery media for my HP Omen 15 AX-001ne.

So that my Laptop will factory default. 

Thank you!

[banhien]

@BinyaminSheikh 

You have few options

(a) Using Cloud Recovery tool (it will set your machine back to Factory Settings)

   https://support.hp.com/us-en/document/c06162205

(b) Clean install Windows 10 your self using the following way

      https://www.microsoft.com/en-us/software-download/windows10

The tool will allow you to make a bootable installation media (USB/DVD) and you can use installation media to install.

During the installation process if you are asked to enter a product key, check the 'Skip' box and W10 will install and then automatically activate once you are connected to the internet using the key embedded in BIOS of your machine.

Then you can install the drivers and available software you need from your PC's support page. Normally few Windows 10 updates can install nearly all drivers for you.

Note: If you wish to keep user files and applications/programs, you need to select this option from the beginning.

Regards.