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‎01-17-2024 11:10 AM

HP Recommended
Product: HP Elite x360 830 13.3 inch G9 2-in-1 Notebook PC (479Y8AV)

My HP Elite x360 830 G9 smart card reader (not the SD reader) is unable to read my military Common Access Card (CAC). I was able to use it yesterday and log onto various websites and use the digital signature, but today the systems ask me to insert my CAC card when it is already inserted. I was able to log in with an external card reader via USB, but my built-in card reader is not working. Please help!!

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