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HP Laptop PC 14-d2000 (2D126AV)

My USB port TYPE C is NOT working.. I bought a Type C to dual HDMI Honeywell and tried plugging in.. But it ain't connecting to the DELL MONITOR I recently bought. How to check whether the problem is with the TYPE C port or not? Because, I tried the same Honeywell Type C to dual HDMI in a friends laptop and it is working fine... But it ain't working for me. What should I do? How to check?

1 ACCEPTED SOLUTION

Accepted Solutions
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@vvmadhav 

 

What is your HP Laptop PC 14-d2000 (2D126AV)  machine ? It could be one of the following (150) machines, For example

 

            HP Laptop 14s-dq2101TU

 

It ONLY has 1 hopeless USB 3.1 Type-C™ Gen 1 (Data Transfer Only, 5 Gb/s signaling rate) port which does NOT support Alt mode nor Power Delivery. You can NOT use it to

  • Charge your machine,
  • Connect to an external monitor with/without hub/dock/adapter (some hubs may have builtin chip to support this)

If you wish to connect 2 external monitors (only-total 3), you can use

  • Monitor 1: HDMI direct cable,
  • Monitor 2: Using a Displaylink Certified USB-A to HDMI adapter such as

                                     USB to HDMI Adapter


Regards

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

1 REPLY 1
HP Recommended

@vvmadhav 

 

What is your HP Laptop PC 14-d2000 (2D126AV)  machine ? It could be one of the following (150) machines, For example

 

            HP Laptop 14s-dq2101TU

 

It ONLY has 1 hopeless USB 3.1 Type-C™ Gen 1 (Data Transfer Only, 5 Gb/s signaling rate) port which does NOT support Alt mode nor Power Delivery. You can NOT use it to

  • Charge your machine,
  • Connect to an external monitor with/without hub/dock/adapter (some hubs may have builtin chip to support this)

If you wish to connect 2 external monitors (only-total 3), you can use

  • Monitor 1: HDMI direct cable,
  • Monitor 2: Using a Displaylink Certified USB-A to HDMI adapter such as

                                     USB to HDMI Adapter


Regards

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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