My battery doesn't last very long. What can I do?

[N4D14]

Hello, I'm not sure why, but this laptop battery doesn't last very long. Even on the battery saver mode.

I contacted HP who explained to me how to calibrate the battery. Which I did, but it didn't fix the problem. I can use the laptop for 2 hours MAX.

Sometimes, the battery will indicate 10% and it will shut down.

I bought it at Best Buy a month ago or so.

It's extremely inconvenient. When I looked it up, before buying it, I found great reviews for this laptop and it's battery life.

HP hasn't been very helpful, and I don't know what to do.

Thanks for your help,

N4D14

[praveen196]

@N4D14 Welcome to HP Community!

Below I've listed a series of steps that should help your cause: 

• Video about improving your notebook battery performance 

• How long does a notebook battery last? 

• Adjusting notebook battery power plans 

• Factors that contribute to loss of notebook battery capacity 

• Recommended notebook battery care practices 

• Original battery charges slowly, replacement battery charges normally 

• Special recommendations for embedded (not customer replaceable) notebook batteries 

• Tips for conserving notebook battery power 
   

For more details, Click here​​​​​​ 

In order to confirm that the battery results are accurate, update the BIOS to the latest version, and then run the battery test again from UEFI Setup or HPSA. For more information on how to update the BIOS, please see the appropriate support document for specific steps: 

• Updating the BIOS (Notebooks)

Please perform the battery test on HP support assistance and check.

Keep us posted,

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Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

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