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I have a (HP) Victus gaming laptop and suddenly it’s battery drop from 52,552 to 17,000. What should I do at my laptop is in manufacturing warranty still left five month and two days

1 REPLY 1
HP Recommended

@Abhishek1233, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 

It sounds like you're experiencing a sudden and significant drop in your HP Victus laptop's battery capacity—from 52,552 mWh to 17,000 mWh. T

Here’s what you should do next:

 

Check Battery Report

Generate a battery report to confirm the battery's current and original design capacity:

  • Open Command Prompt as Administrator.
  • Type: powercfg /batteryreport
  • Press Enter. This will generate a report at: C:\Users\[YourUsername]\battery-report.html
  • Open the file and check the Design Capacity and Full Charge Capacity.

Run HP Diagnostics

Use HP’s built-in diagnostics to test the battery:

  • Restart your laptop and press Esc repeatedly until the Startup Menu appears.
  • Press F2 to open HP PC Hardware Diagnostics.
  • Select Component Tests > Power > Battery Test.

Try Battery Calibration

Sometimes recalibrating the battery can help:

  • Fully charge the laptop to 100%.
  • Let it discharge completely until it shuts down.
  • Charge it back to 100% without interruption.

You may refer to this document - HP Notebook PCs - Testing and calibrating the battery (Windows) | undefined

 

>HP Notebook PCs and Chromebooks - Improving battery performance | HP® Support

 

I hope this helps. 

 

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

 

Max3Aj

HP Support 

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