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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended

My battery is low on storage, says i need to replace, I have Hp Pavilion 15 cs1xxx, where do i get? I need ASAP

1 REPLY 1
HP Recommended

Chapter 3 of the service manual indicates the model series uses two different batteries.

 

Maintenance and Service Guide HP Pavilion 15 Laptop PC

 

4-cell 68 Whr    HP part # L32654-005

 

3-cell, 41 Whr   HP part # L11119-855

 

The first thing you need to do is to determine which battery part number your notebook's specific product number uses.

 

You can find the product number of your notebook by running the Windows system information app.

 

The product number will be found on the System SKU line.

 

Then enter the product number in the HP PartsSurfer site at the link below and it will give you the battery part number and description for the battery your need for your notebook.

 

HP PartSurfer

 

Once you have the battery part number, you can enter it on the HP parts store's search window and see if they sell the battery your notebook needs.

 

The HP Parts Store - HP Computer Parts - HP Printer Parts - HP parts - hp batteries - SSD - printhea...

 

If HP does not sell the battery, you will have to find a compatible aftermarket battery on Amazon, eBay or laptopbatteryexpress.com that references the HP battery part number.

 

You can also contact HP's list of authorized suppliers at the link below:

 

The HP Parts Store | HP Computer Parts | HP Printer Parts | HP parts | hp batteries | SSD | printhea...

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