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- My bluetooth doesn't work, it looks like disabled

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10-21-2024 01:49 AM
Hi everyone. I'm struggling to solve this issue related to my Bluetooth. It looks like it is disabled for an unknown reason. For instance the Bluetooth tick box in the notification hub is disappeared. The troubleshooting tool report that the device has not Bluetooth although I used it for like 4 years..
Does anyone has any idea how to solve this issue?
10-23-2024 10:54 AM
Welcome to the HP Support Community.
Thank you for posting your query. I will be glad to assist you.
I see that you are facing an issue with your HP product.
To understand the issue and help you, please share the details listed below:
Note: Do not share any of your personal information such as serial number, phone number, email ID, etc., on your public post.
- Exact model number/product number(SKU number) of your HP Product (Click here for information on how to find the model number/product number).
- Error messages (if any) on the unit.
- When was the last time it was working fine?
- Were there any changes made to your PC recently?
Could you please elaborate the issue in detail?
Take care and have a great day ahead!
Raj,
HP Support
Raj2111
I am an HP Employee