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‎05-28-2025 11:08 AM

HP Recommended
Product: HP 250R 15.6 inch G9 Notebook PC
Operating System: Microsoft Windows 11

Hi, my boss has a very slow laptop (HP 250R 15.6 inch G9 Notebook PC).  It only has 4GB RAM and the manual says it has
"Two SODIMM slots, not customer accessible or upgradeable, supporting up to 32 GB of RAM". 

The statement "not customer accessible or upgradeable" seems incredible, can he really not increase the RAM?

 

Thanks in advance

 

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‎05-28-2025 01:40 PM

HP Recommended

You are welcome, happy to help

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3 REPLIES 3

‎05-28-2025 11:53 AM

HP Recommended

Hi @Octopus332 

 

as it is a service manual, it means that a normal user can not access from outside the laptop, it must be opened to update, and this is usually done by a technician, not all users know how to open the laptop.

 

If you know how to open the laptop you can upgrade yourself.

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
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‎05-28-2025 01:02 PM

HP Recommended

Thanks very much

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‎05-28-2025 01:40 PM

HP Recommended

You are welcome, happy to help

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
Reply
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