My computer has been sayingg “we couldn’t complete the updates. Undoing changes. Don’t turn off”

[Ce123]

My laptop has been saying this for a week now and I can’t get on it. How do I fix it???

[KrazyToad]

@Ce123

Since the issue started after an update, I suggest you perform a System Restore to an earlier time

1. Turn off the computer and wait at least 5 seconds with the computer in a full off state.

2. Turn on the computer and repeatedly press the F11 key, about once every second, until you see the Windows loading screen.

3. If a language selection screen opens, select the language you want to use to continue.

4. On the Choose your keyboard layout screen, select the keyboard layout that matches your keyboard type.

   

5. On the Choose an option screen, click Troubleshoot.

   

6. On the Troubleshoot screen, click Advanced Options.

   

7. On the Advanced options screen, click System Restore.

   

8. Click Windows 8, click Windows 8.1, or click Windows 10 as the target operating system.

   

   The System Restore window opens.

9. Click Next.

   

10. Click the Restore Point that you want to use, and then click Next.

    The Confirm Restore Point window opens.

11. Click Finish to restore your computer to a previous point.

If the issue persists, please perform a Reset. Refer to this Link: https://support.hp.com/in-en/document/c04742289

Keep me posted how it goes 😊

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