My computer is not accepting new connected HID device input

[CoffeBlock]

Somehow my laptop is not accepting new connected HID device input, 

I plugged my keyboard in and it recognized as a device but I can't type anything.

I unplug and replug my mouse and it shows on in razor but not move the curser at all. 

it seems to but fix after a reboot but fails after bit.

Note that all HID device is working on other device so it is not HID device not working, and it is not the port, or the driver

[Nal_NR]

Hi @CoffeBlock,

Welcome to the HP Support Community. 

I'd like to help!

To be able to answer you effectively, we need some information.

Was it working before on this laptop?

Are these working on other devices?

Update the Bios and drivers by selecting the current OS. Click here

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[CoffeBlock]

It works before and works on other device.

[Nal_NR]

Hi @CoffeBlock,

We are sorry that the issue is not resolved when the above troubleshooting steps were performed.

This might require one on one interaction to fix the issue

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!