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- My computer keeps freezing

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07-10-2024 09:16 AM
If the windows event viewer does not indicate the source of the problem then there is a hardware problem causing the freeze.
I have had a lot of system as participate in BOINC and have several racks of systems.
When a problem like this shows up I try running the CPU and memory at a lower speed, adding additional cooling (fans), running the fans at %100l, using an Air Duster.
I do not think the problem is the battery. Do you have the same problems when running on A/C ?
Use the Edit Power Plan to keep the CPU out of turbo mode
Change the %100 to %99 for processor state
See if there is a BIOS setting to lower the memory speed otherwise use intel's XTU to underclock.
https://www.intel.com/content/www/us/en/gaming/resources/overclocking-xtu-guide.html
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
07-12-2024 02:52 AM
Sorry for not responding for a day, I was really busy yesterday. The MRT showed that 11 files infected got detected and treated. Since then my computer hasnt crashed, so I will warn you as soon as the computer crashes again and proceed with that solution. For the time I'll be praying that this problem is solved.
07-12-2024 10:37 AM
My computer has just crashed now, i have opened the windows event viewer and it shows:
Id of event: 41
Source/Origin: Kernel-Power
Registration: System
In the last hour.
I dont know much about computers but this doesn't sound good. What do you think?
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