• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Troubleshooting screen flickering issue on HP notebooks: Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
Pavilion Pavilion - 15-cc129tx
Microsoft Windows 10 (64-bit)

I am having a low data transfer speed to my USB drives via this notebook. The read speed of the drive are fine but writing the data to the drive takes a lot of time. Moreover, this problem is only with this notebook. The drive write speed is faster on my pc.

(PS: my pc has USB 2.0 and notebook USB 3). I have run crystal disk test of my notebook HDD and my USB drives. In real-world usage, I have used Teracopy software. But still, it takes more than 30 min for a  4gb transfer.  Earlier my notebook had an issue with my HDD running at 100% at ideal. IT was partially solved by following the solution given to by community members.

They had asked me to change certain values in cmd, bios, reg, ext I have linked the previousScreenshot (80).pngHDD test.pngScreenshot (79).png issue  https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Hard-Disk-Always-working-at-10...

7 REPLIES 7
HP Recommended

@ank20

Welcome to HP Forums,

This is a great place to get support, find answers and tips,
Thank you for posting your query, I'll be more than glad to help you out 🙂

 

I see that experiencing slow data transfer speed, 
To get the answer to this question, the flash drive writes and "stores" the data slower than the transfer rate.

 

Note: it’s highly recommended for all of you to extract and backup current files and data on your USB drive to another safe location or storage device.

 

Let's try this steps:

  1. Plug in the USB flash drive
  2. Open the Start Menu/Screen (Windows key)
  3. Type Computer and press Enter
  4. Locate the USB flash drive and right-click it to select Properties
  5. Click the Hardware tab
  6. Highlight the USB flash drive
  7. Click the Properties button
  8. Under the General tab, click Change Settings
  9. Click the Policies tab
  10. Select Better performance and click OK

Hope this helps! Keep me posted for further assistance.
If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below,

Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,

Thank you for posting in the HP Support Forum.  Have a great day!

ECHO_LAKE
I am an HP Employee

HP Recommended

I have already tried that. It does not increase the speed of my drives by much. Any other ideas. I think that it might be a hardware issue or the writing speed is caped my some of the setting

HP Recommended

@ank20

Thank you for posting back. 

 

I appreciate your efforts to try and resolve the issue. I agree with you it could be an issue with a USB drive. As I've mentioned earlier the flash drive writes and "stores" the data slower than the transfer rate. 

 

I can suggest you try using a higher storage (32gb or 64gb) USB flash drive or external hard drive to check the transfer speed.

 

Hope this helps! Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

HP Recommended

It is a 32 GB drive with better performance enabled. In NTFS. I have also tested my another drive with 32 GB it was almost similar to previous. However I will test my external hard disk and post the results.

HP Recommended

@ank20
Thank you for posting back.

 

Work on it as per your convenience and keep me posted on the results.  
 

ECHO_LAKE
I am an HP Employee

HP Recommended

Yep, I think that it is a hardware issue. Here are my external drives results. If there are any software tips and tricks then please let me know I will try it.Screenshot (81).png

HP Recommended

@ank20

Thank you for posting back. 

 

Just to confirm, you're referring to the USB drive hardware issue, is that correct?

ECHO_LAKE
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.