• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎05-10-2020 01:34 PM

HP Recommended
Product: Gaming Pavilion 15-dk0014no
Operating System: Microsoft Windows 10 (64-bit)

With just a browser window open and low cpu/gpu usage my fan speed is still very high and very loud. I can't figure out why. The laptop is on a flat table with good airflow and the room temp is approximately 20C.

 

Untitled.png

2 REPLIES 2

‎05-10-2020 03:12 PM

HP Recommended

You need to figure out what that system idle process is. Even with a few apps open my largest usage app is less than 3 percent. Any chance you have Hyper-V services running? I had to stop using Hyper-V  because it was constantly causing my fans to run at full speed, even when I was not doing anything.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



Was this reply helpful? Yes No

‎05-11-2020 07:26 AM

HP Recommended

How can I find out what the system idle process is that could be causing this? I do not have any service called Hyper-V running.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.