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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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HP Recommended
HP Recommended
Go to the below site and enter your serial number
https://partsurfer.hp.com
Look for the part you need such as fan, cable, battery, etc.
If looking to replace a cable (for example) the HP part# is usually on a tag and the manufacturers part is sometimes printed on the cable. If no picture is shown then search for images of the listed HP part# and compare it to your broken part.
Once you find the part number you can search the internet for a vendor. Amazon, eBay, AliExpress, all have their own search engines.
Look for the part you need, it may be called 'enclosure' or something else. It may be in a table of parts named 'unknown' so either look at the image or search for the part number on the internet.
For more information read this article on how to find parts.
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