My keyboard flickers and screen won’t turn on

[kudro]

Hello everyone i was working on my laptop

Victus by hp 16-s0095AX,i installed a software my sql management studio and I thought oh i did something wrong and i have to redo it, accidentally deleted the sql folder from c: drive and then restarted my system. Later on keyboard started to flicker and monitor won’t turn on and even though in the middle it turned on it kind of went off again now my system is completely no responsive. Any idea what might have happened. ? Anything can help , please!

[Kuroi_Kenshi]

Hi @kudro,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your PC!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Hard Reset:

• Power off the laptop completely.
• Disconnect any peripherals (USB devices, external monitors, etc.).
• Remove the power cable and, if possible, the battery (if your laptop allows).
• Press and hold the power button for about 15 seconds.
• Reconnect the power cable (and battery, if removed), and try powering it on again.

Check for External Damage:

• Ensure there is no visible damage to the laptop, such as a loose monitor connection or damaged keyboard.

Safe Mode Boot:

• If possible, try booting into Safe Mode.
• Power on the laptop and repeatedly press F8 or Shift + F8 during startup to access the Advanced Boot Options.
• Select Safe Mode and see if the laptop becomes responsive.

BIOS/UEFI Reset:

• Access the BIOS/UEFI by pressing Esc, F2, or F10 during startup (the exact key may vary).
• Once in the BIOS, look for an option to reset to default settings.
• Save changes and exit.

Repair Installation:

• If you have a Windows installation media (USB/DVD), you can boot from it and choose 'Repair your computer.'
• Follow on-screen instructions to perform a startup repair.

External Monitor Check:

• Connect the laptop to an external monitor to see if the display issue is limited to the internal screen.

I hope this helps.

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Best regards,