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‎04-10-2022 08:29 AM

HP Recommended
Product: HP Notebook - 17-by0085cl
Operating System: Microsoft Windows 10 (32-bit)

I am very disappointed my Laptop is falling apart. HP Notebook - 17-by0085cl. It is coming apart at the left hinge. It is hard to open and close now. This is unacceptable. Of course the warranty is expired. I have never had a computer do this before! I would like money back on it or it fixed. I will NEVER buy HP again... This is crap. Less than a couple years old and falling apart. I have never had a lap top do this!

Category:
1 REPLY 1

‎04-13-2022 04:01 AM

HP Recommended

Hi@jamiemarie421,

 

Welcome to the HP Support Community! I'd like to help!

 

I see you are experiencing Hinge issues with the HP Notebook. I apologize for the Inconvenience. 

 

As we have limited support boundaries in the support community as of now. I would request you to contact our HP Support Engineers and should be able to sort this out. 

 

Please reach out to the HP Technical Support team in your region regarding the warranty options.

Click on this link https://support.hp.com/us-en/contact-hp

 

For any hardware issue or repair please click on the link Phone Assist Worldwide

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Have a great day!

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