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HP Recommended
OMEN Laptop - 15-ek0021tx
Microsoft Windows 11

My laptop battery is dead .Where do I buy a new one

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Darktrouble 

 

The specs of your machine is

 

              https://support.hp.com/au-en/document/c06701988

 

It uses  6-cell, 70.9 Wh Li-ion polymer battery part #  L84392-006 which is N/A from HP Parts Store now.

 

             https://partsurfer.hp.com/partsurfer?searchtext=183H8PA      (Please keep or bookmark the link for future references)

 

You can use part # to order elsewhere for example : For example Amazon.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

2 REPLIES 2
HP Recommended

@Darktrouble 

 

The specs of your machine is

 

              https://support.hp.com/au-en/document/c06701988

 

It uses  6-cell, 70.9 Wh Li-ion polymer battery part #  L84392-006 which is N/A from HP Parts Store now.

 

             https://partsurfer.hp.com/partsurfer?searchtext=183H8PA      (Please keep or bookmark the link for future references)

 

You can use part # to order elsewhere for example : For example Amazon.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Hi @Banhien,

Thanks for the resolution.

Regards

DT

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