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- My laptop can support 2 fans. Though, even with both fans, i...

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06-26-2021 02:21 PM - edited 07-11-2021 06:31 PM
I decided to replace my laptop's single wide fan with 2 of the smaller model fans.
(Which were meant for the Pavilion models with discrete graphics.) However, my laptop only uses 1.
I know one of the problems deals with something within my system. My laptop is APU based also, meaning that my CPU and GPU are in a single unit. Therefore, 1 fan would be sufficient to cool the system, but I wanted both fans to for better cooling.
Are there any other solutions to my problem? If so, thank you so much!
Here's a video of my problem also. (You can also notice how my laptop supposedly detects the other fan, but decides to stick with the main 1st slot and ignore the other.)
Solved! Go to Solution.
Accepted Solutions
06-29-2021 08:58 AM
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help,
I appreciate your efforts to try and resolve the issue, as we have limited support boundaries in the support community as of now.
I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/
Note: Whenever new parts are added to the system board, the BIOS needs to be tattooed with new details.
Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee
06-29-2021 08:58 AM
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help,
I appreciate your efforts to try and resolve the issue, as we have limited support boundaries in the support community as of now.
I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/
Note: Whenever new parts are added to the system board, the BIOS needs to be tattooed with new details.
Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee