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HP Recommended
OMEN by HP 16.1 inch Gaming Laptop 16-k0000 (594K2AV)
Microsoft Windows 10 (64-bit)

My laptop is OMEN 8 Pro(In China) also known as 16-k0000(594K2AV)

It has i7 12700H and 3060 inside

 

HP said it support PD charging via its usb-c ports(thunderbolt 4)

But when I use my Lenovo 135W PD charger to charge it

It has no response of anykind(no charging light,no system notification,no battery icon change)

I tried to charge it when its battery shows in system is 100% and 70% and 50%,also no response.

Im sure that this is not caused by charger and/or usb-c cable.

charger is this Charger lab review  Another review from chongdiantou.com(in Chinese) 

My typec cable have bulit in e marker

I also tried the usbc cable that comes with 135w charger is also cant work

 

IDK if its related but my OS is windows 10(I downgraded it)

 

(Sorry for my bad english,Im not a native english speaker)

2 REPLIES 2
HP Recommended

Tried this charger with my own typc-c cable to charge my roommate's omen 9(13 gen intel processor with 4060)

which also have thunderbolt 4 ports on the left side

when I plug in the charging light turns on,but off when i turn the laptop on.

HP Recommended

Hi @DraculArclight,

 

Welcome to HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

 

https://www.hp.com/contacthp/

 

Please feel free to contact us here anytime you need any further assistance.

 

Have a great day!

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.