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‎04-03-2022 02:50 AM

HP Recommended
Product: OMEN by HP 15-dc1085nr
Operating System: Microsoft Windows 11

ive only had this laptop brand new for a tear and in April of 2021 the warranty ended, Ive barely had this laptop for 3 years and now it is failing me. I don't know what to do...

Category:
1 REPLY 1

‎04-06-2022 06:41 AM

HP Recommended

Hi@RubySpark,

 

Welcome to the HP Support Community! I'd like to help!

 

I see you are experiencing Fan issues with the Omen by HP Laptop Fan is not working correctly.  

 

I have a few recommendations 

  • Update your Notebook computer to latest BIOS from HP.COM.
  • Make sure the Windows and HP support assistant updates are up to date. 
  • Adjust the power settings, clean the fan vents, check for suspicious processes.

If the issue still persists then it could be a hardware issue with the Fan.

 

As we have limited support boundaries in the support community as of now. I would request you to contact our HP Support Engineers and should be able to sort this out. 

 

Please reach out to the HP Technical Support team in your region regarding the service/replacement options.

Click on this link https://support.hp.com/us-en/contact-hp 

 

For any hardware issue or repair please click on the link Phone Assist Worldwide

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click on the YES button to reply that the response was helpful and/or to say “Thank You”.


Have a great day!

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