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‎07-08-2025 12:13 AM

HP Recommended
Product: HP ENVY Laptop 13-ba1000 (1F4D7AV)
Operating System: Microsoft Windows 11

My hp laptop has a hinge and display damage. When I open and close the laptop the display gets patches on the screen. I want to get my laptop repair

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1 REPLY 1

‎07-09-2025 06:54 AM

HP Recommended

Hi @Kuswanthreddy12 

 

Welcome to the HP Support Community! We're here to help you get back up and running.

 

Thanks for explaining the issue—it sounds incredibly frustrating, especially when the display starts acting up just from opening and closing the lid. Let’s get you on the path to a proper fix

 

I'm sending you a private message to guide you on the next steps.

 

To access it, click the private message icon in the upper-right corner of your HP Support Community profile, next to your name.

 

If this resolves your issue, kindly mark this post as "Accepted Solution" and click "Yes" if it was helpful.

 

Take care and have a great day!

 

Regards,

Hawks_Eye

I am an HP Employee.
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