• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎11-16-2023 06:22 AM - edited ‎11-16-2023 06:53 AM

HP Recommended
Product: HP Pavilion Laptop PC 14-dv1000 (464U9AV)

I don't know what has happened to the battery. I cannot change it now, since I have a final exam 

Manalalharbi97_0-1700140765498.pngManalalharbi97_1-1700140776485.png

Manalalharbi97_2-1700140879192.png

 

 

Category:
1 REPLY 1

‎11-16-2023 06:36 AM - edited ‎11-16-2023 06:38 AM

HP Recommended

I assume you did this

https://support.hp.com/us-en/product/hp-pavilion-15-ab200-notebook-pc-series/8499306/model/9044379/d...


Some batteries were recalled by HP
https://h30686.www3.hp.com/?lang=en-US

 

This shows how to replace battery.  It goes pretty fast if you have the tools and the new battery.

https://www.youtube.com/watch?v=H35M60LMrvk

 

I would not do anything until after the exam.  Last year a user upgraded to windows 10 the weekend before their thesis was due and their system died.  Bring your power adapter and an extension cord until you get a chance to fix the problem.

 

I do not know if this will help but you can try it

https://support.hp.com/us-en/document/ish_2268927-1713329-16

 

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.