My laptop is not getting ON when I ON my laptop

[Tha1]

My laptop is not getting ON when i press the power button ,even it is full charged.I observed when open display around 30 to 50 degrees to key pad ,it gets ON .what was problem my laptop is facing .please provide me a solution

[DavidSMP · Accepted solution]

Hi @Tha1,

Welcome to the HP Forums, I hope you enjoy your experience! 🙂 It is a terrific place to find answers and tips and to get the best from the community. I understand that you require assistance with your HP 2000 notebook that does not work despite a full charge. It works at a specific angle only. It will be a genuine pleasure to assist you here. 🙂

You are a valued HP customer and we appreciate you greatly for doing business with HP. I have reviewed the situation and it is paramount that we address your issue. Thank you for giving us the privilege to assist you on this platform. 🙂 Kudos to you for diagnosing the situation correctly. 🙂

For better clarity, I would require more information regarding this.  Please provide the complete model# of the unit.

This link will help you locate the product# and model# of your unit. Please do not share any private information like the serial# on public forums. Link: http://www8.hp.com/h20621/video-gallery/us/en/customer-care/REFIDBC2293561702001/how-to-find-the-mod...

Please perform a hard reset from this link: http://support.hp.com/us-en/document/c01684768

Now try to power on the computer. If it works then the issue may get resolved. If not, it is a hardware issue with the unit relating to the display cables not establishing a proper connection.

You will need to contact HP phone support by visiting this link: http://hp.com/contacthp to get the unit serviced. If warranty options are not available for this unit anymore, then contact a local technician like Best Buy or Staples to get the unit fixed.

Hope this helps. Let me know how this goes. I genuinely hope the issue gets resolved without hassles and the unit works great. 🙂 Please reach out for any issues and I'll be there to assist you.

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. 🙂

Take care now and have a splendid week ahead. 🙂

[DavidSMP]

Hi @Tha1,

I thank you for accepting the post as a solution. It has been an absolute privilege to have worked with you. I genuinely hope the issue gets fixed quickly and the unit is up and running. 🙂

To simply say thanks, please click the "Thumbs Up"button to give me a Kudos to appreciate my efforts to help. 

Take care now and do have a blessed week ahead.