My laptop is not using my NVDA RTX 4060 gpu while playing games, it uses intel GPU.

[cruzeN]

As the subject tells, My laptop is not using my NVDA RTX 4060 gpu while playing games, it uses intel GPU. 

First of all, last updated BIOS version is f.19 and I CAN'T SELECT whichever gpu to use on BIOS nor on anywhere.

I tried everything i could do such as disabling the intel gpu on device manager but it just does not work. The resolution goes lower and i won't even be able to change the resolution, in addition the games won't even properly fit in the screen and fps wont be higher than 50 when Intel gpu is disabled.

Forced the use of NVDA gpu on NVDA CONTROL PANEL  too.

The laptop clearly uses Intel GPU and using NVDA much less than intel while playing games as i see that on task manager "performance" section too. Intel gpu is used way more while NVDA is being used like 10% while games are running.

My FPS drops all the way down to even 60-70 on LEAGUE OF LEGENDS.

Please upgrade BIOS so i can force 4060 to be used or do anything else to help me to fix my issue.

[Kuroi_Kenshi]

Hi @cruzeN,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your laptop not using the right GPU!  

We're thrilled to have the opportunity to assist you and provide a solution.

Here are some troubleshooting steps to force your NVIDIA RTX 4060 to be used instead of the Intel GPU while gaming:

1. Set Preferred GPU in Windows Settings

1. Open Settings → System → Display.
2. Scroll down and click Graphics Settings.
3. Under "Choose an app to set preference", select:
   • Desktop app if you downloaded the game from a website.
   • Microsoft Store app if it's from the Microsoft Store.
4. Click Browse, find the games .exe file, and select it.
5. Click Options and choose High-performance (NVIDIA RTX 4060).
6. Click Save.

2. Set NVIDIA GPU as Default in NVIDIA Control Panel

1. Right-click on the desktop and open NVIDIA Control Panel.
2. Go to Manage 3D Settings → Global Settings.
3. Set Preferred Graphics Processor to High-performance NVIDIA processor.
4. Click Apply.

For specific games:

1. Under Program Settings, select the game from the drop-down menu.
2. Set Preferred Graphics Processor to NVIDIA RTX 4060.
3. Click Apply.

3. Disable Power-Saving Features

a) Change Power Plan

1. Open Control Panel → Power Options.
2. Set it to High Performance or Ultimate Performance.
3. Click Change Plan Settings → Change Advanced Power Settings.
4. Expand PCI Express → Link State Power Management.
5. Set it to Off.

b) Disable Windows GPU Power Saving

1. Open Settings → Gaming → Game Mode.
2. Enable Game Mode.
3. Under Graphics Settings, enable Hardware-accelerated GPU Scheduling.

 

[Kuroi_Kenshi]

4. Update or Roll Back NVIDIA Drivers

1. Download the latest driver from NVIDIA’s website.
2. Install using Custom Installation and select Perform a clean installation.
3. Restart your laptop.

If issues persist, roll back to an older stable version:

1. Open Device Manager (Win + X → Device Manager).
2. Expand Display Adapters → Right-click NVIDIA RTX 4060.
3. Click Properties → Driver → Roll Back Driver.

5. Disable Intel GPU (Use Caution)

1. Open Device Manager.
2. Expand Display Adapters.
3. Right-click Intel UHD Graphics → Disable Device.
4. Restart your laptop.

🚨 Note: If this causes display issues, boot into Safe Mode and re-enable it.

6. Check for a MUX Switch or Advanced Optimus (If Available)

Some laptops have a MUX Switch or Advanced Optimus, allowing direct GPU control.

• Check in BIOS for a setting like "GPU Mode", "Dynamic Mode", or "Discrete GPU Only".
• If unavailable, your laptop may rely on NVIDIA Optimus, which automatically switches GPUs.

7. Monitor GPU Usage

To confirm if the NVIDIA GPU is active:

1. Open Task Manager → Performance → GPU.
2. Run a game and check if GPU 1 (RTX 4060) is being used.
3. If it still mostly uses GPU 0 (Intel), try MSI Afterburner to monitor real-time GPU usage.

8. BIOS Update & Reset 

• Check your laptop manufacturer's website for a BIOS update.
• If an update is unavailable, try resetting BIOS:
  1. Power off the laptop.
  2. Press F2/F10/Del (depends on brand) to enter BIOS during startup.
  3. Find the Reset to Default option and apply it.
  4. Save & exit.

Try the steps in this order and let me know which one works! 😊

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?"—your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,

[cruzeN]

hey thank you so much priorly and i tried everything written there like twice, nothing changes its just using my intel gpu on the games its outweighing nvda no matter what and IT IS FRUSTRATING.

please give me a bios update or this laptop is just a trash 

trash i swear, and my friend bought hp victus too a cheaper model, i guess he's able to select bcus he has a higher bios version and i only got f.19 bios version tho

please get us a bios update for this model and let me selcet the gpu

[Kuroi_Kenshi]

Hi @cruzeN,

Thank you for the response.

I hear you gaming without your RTX 4060 kicking in is beyond frustrating, and I completely understand why this feels like a letdown. From what I see, you’re already on the latest BIOS version. That said, HP is always working on refining performance, and your feedback is absolutely valuable. 

Stay tuned for future updates, because HP listens to its customers and rolls out improvements to tackle such concerns.

In the meantime, if you’d like me to double-check any settings or explore a workaround, I’m here to help!

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?"—your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,

[cruzeN]

give a newer update for this laptop, nothing works and i get fkng 70fps on league of legends, what a joke, all these fkng features are worthless when gpu isnt working

[Kuroi_Kenshi]

Hi @cruzeN,

I hear your frustration, and I completely understand how disappointing this experience must be. Your feedback is valuable, and HP is always committed to improving our products based on customer input. Rest assured, our team takes these concerns seriously and is continuously working on updates to enhance performance.

If there’s anything else I can do to assist you, feel free to reach out. We appreciate your patience, and HP will definitely take the necessary steps to address this. 💙

Take care and have an amazing day ahead! 🚀

Best regards,