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×InformationFix Windows 10 Update Issues
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×InformationFix Windows 10 Update Issues
Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
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HP Recommended
I'm facing error 601 on my laptop while switching on ,I ran a battery test using HP PC HARDWARE DIAGNOSTICS WINDOWS and I got FAILURE ID :9GC73H-9PFAJR-XD7XHG-C9DS03 and my Product ID is 6FS90PA#ACJ. From the test results of the battery test I understood that my battery became weak and its charging capacity has been decreased considerably. Here I am uploading images of the test result. Do I need to replace my battery with new one?
HP Recommended
Normally error 601 for internal battery means Please buy new battery
Regards.
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