-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Re: My laptop is showing error 601 while switching on . Do I...

Create an account on the HP Community to personalize your profile and ask a question
03-30-2021 11:41 AM - edited 03-30-2021 11:58 AM
I'm facing error 601 on my laptop while switching on ,I ran a battery test using HP PC HARDWARE DIAGNOSTICS WINDOWS and I got FAILURE ID :9GC73H-9PFAJR-XD7XHG-C9DS03 and my Product ID is 6FS90PA#ACJ. From the test results of the battery test I understood that my battery became weak and its charging capacity has been decreased considerably. Here I am uploading images of the test result. Do I need to replace my battery with new one?
03-30-2021 03:04 PM
Normally error 601 for internal battery means Please buy new battery
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.